Scanner Studio Terms of Service

Version: 1.1
Effective Date: 2026-07-29
Last Updated: 2026-07-29

1. Parties and Scope

  1. These Scanner Studio Terms of Service (these “Terms”) are entered into by and between GuangZhou Netum Electronic Technology Co., Ltd.(迅镭（广州）智能科技股份有限公司) (“we,” “us,” or “our”) and any individual or legally established organization that uses the Scanner Studio mobile application (the “App” or “Service”) (“you” or “User”).
  2. The App is designed to discover, connect to, configure, verify, and help diagnose compatible NETUM barcode scanners. It also provides template configuration, offline setup-code generation, scan testing, data reception, local record management, help, and support features. Available features depend on the device model, firmware version, operating system, Bluetooth status, network environment, and SDK capabilities.
  3. These Terms and the Scanner Studio Privacy Policy together govern your use of the App. The Privacy Policy controls where personal information processing is concerned.
  4. If you download the App through Google Play or the Apple App Store (collectively, “App Stores”), you must also comply with the applicable App Store terms of service, usage rules, and payment rules, if any. If these Terms conflict with non-waivable App Store rules or applicable law, those rules or laws prevail.

2. Acceptance of These Terms

  1. Please read and understand these Terms carefully before using the App, especially provisions concerning limitations of liability, risk notices, dispute resolution, and your obligations. By downloading, installing, registering for (if registration is made available), accessing, or using the App, you confirm that you have read, understood, and agree to be bound by these Terms.
  2. If you use the App on behalf of an organization, you confirm that you have sufficient authority to bind that organization to these Terms.
  3. If you do not agree to any part of these Terms, stop using the App immediately. You may uninstall the App through your system settings and clear local data as described in the Scanner Studio Privacy Policy.

3. Service Features and Conditions of Use

  1. The App currently provides primarily local functionality. It does not provide account sign-in, enterprise workspaces, cloud synchronization, or automatic upload of your local business data to our servers.
  2. To discover, connect to, and configure scanners, the App requests Bluetooth permissions when you enter the relevant workflow. On certain Android system versions, the system may require location-related permissions to discover Bluetooth devices. Denying required permissions may make the relevant feature unavailable, but does not affect features that do not require those permissions.
  3. You may use the App to manage configuration templates, generate offline setup codes, apply settings to compatible devices, view device status, and receive scan data. Some settings may be shown as unsupported, pending confirmation, requiring a firmware update, or unsupported by the SDK. Such indications do not constitute a guarantee of device functionality or compatibility.
  4. You may choose to export or share templates, received scan data, support information, or diagnostic logs. Before doing so, you are responsible for checking whether the material contains personal information, trade secrets, customer information, or other protected content, and for sharing it only with authorized recipients.
  5. The App may provide an online settings manual that you choose to open. We maintain the content of that page and deliver it through third-party cloud-hosting and content-delivery providers; processing of network-access information needed to load the page is described in the Privacy Policy. The page may contain links to other online manuals or external resources, and you must also comply with the applicable rules of any such website that you choose to open.

4. App Store Supplementary Terms

  1. Google Play. When you obtain the App through Google Play, these Terms are between you and us. Google is not the provider of the Service under, or a party to, these Terms. Google Play’s own terms govern download, payment (if any), refunds, and account matters.
  2. Apple App Store. When you obtain the App through the Apple App Store, these Terms are between you and us, and not with Apple Inc. or its affiliates (collectively, “Apple”). Apple has no obligation to provide maintenance or support services for the App. Where applicable law requires us to address product, privacy, consumer-protection, or intellectual-property claims, please first contact us through the channels stated in these Terms.
  3. To the extent permitted by applicable law, Apple and its affiliates are third-party beneficiaries of the provisions concerning obtaining and using the App through the Apple App Store. After you accept these Terms, Apple may enforce those provisions as a third-party beneficiary.
  4. You agree not to download, use, or export the App in any country or region prohibited or restricted by United States law, or to any person or entity appearing on a United States government restricted or prohibited list. You must also comply with export-control and sanctions laws that apply to you.

5. Software License and Intellectual Property

  1. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the App on devices that you own or control, solely for the lawful use of the App and compatible scanners.
  2. All intellectual-property rights in the App and its software, interface, text, graphics, trademarks, protocol rules, code, documentation, and other content belong to us or the applicable rights holders. Except as otherwise required by law or authorized by us in writing, you may not copy, modify, reverse engineer, decompile, rent, sell, transfer, distribute, or otherwise improperly use them.
  3. You retain the rights you lawfully have in templates, configuration content, and scan business data that you create or lawfully obtain. You must ensure that such content is lawfully sourced and are responsible for it.

6. User Conduct

  1. You must comply with applicable laws, public order, and these Terms. You must not use the App for illegal, infringing, fraudulent, device-security-damaging, or disruptive activities.
  2. You must not bypass, impair, or attempt to circumvent the App’s, device firmware’s, SDK’s, or operating system’s security, permissions, compatibility, or operation-support restrictions. You must not use unauthorized commands, modified software, pirated software, or unsafe third-party tools.
  3. You must safeguard your device, exported files, and scanners. You are responsible as required by law for loss arising from a lost device, use by another person, incorrect configuration, unauthorized sharing, or failure to clear local data in a timely manner.
  4. When using data-reception features, you must have a lawful basis and authority to scan, store, export, or share the data concerned. If the data involves personal information, trade secrets, payment information, medical information, or other sensitive data, you must independently fulfill any required notice, authorization, and security-protection obligations.
  5. Before applying templates to production devices in bulk, clearing device memory, changing a device work mode, or taking another action that may affect device behavior, you must verify the target device, settings, device status, and data backup. These actions may affect existing device settings or data stored in the device.

7. Service Changes, Interruptions, and Termination

  1. We may update the Service or these Terms for legal, product-security, technical-upgrade, device-compatibility, or operational reasons. For changes that materially affect your rights, we will provide notice through reasonable means. Your continued use after a change takes effect constitutes acceptance of the updated terms.
  2. We will use reasonable efforts to assist where the Service is unavailable, delayed, or does not process data as expected due to the following, but we are not responsible for losses not caused by our willful misconduct or gross negligence to the extent permitted by law:
    • incompatibility of a device model, firmware, SDK, Bluetooth protocol, or operating system;
    • a device losing power, being out of communication range, Bluetooth being unavailable, required permissions not being granted, or network or system failures;
    • user error, failure to back up data, use of unofficial or incompatible accessories, third-party software, or modified devices; or
    • force majeure or another circumstance beyond our reasonable control.
  3. If you materially breach these Terms, applicable law, or another person’s lawful rights, we may suspend or terminate the relevant Service to the extent permitted by law and reserve the right to pursue liability.

8. Disclaimers and Limitations of Liability

  1. The App is provided on an “as is” and “as available” basis. Except where applicable law expressly requires otherwise, we do not warrant uninterrupted, error-free, or completely secure service, or compatibility with every device, system version, firmware version, or business scenario.
  2. Device configuration, offline setup codes, compatibility determinations, and diagnostic results are auxiliary information only. You must make an independent determination based on the device manual, actual device status, on-site workflow, and necessary testing. Capabilities marked as pending confirmation or unsupported must not be used for production-critical operations.
  3. To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or punitive damages arising from use of or inability to use the App, device-configuration changes, data loss, business interruption, third-party webpages, or user-initiated sharing.
  4. Nothing in this section excludes or limits liability that cannot be excluded or limited by law, including liability arising from willful misconduct or gross negligence where applicable.

9. Minors

  1. The App is primarily intended for users with full legal capacity and for organizational users. If you are a minor, use the App only with the consent and guidance of your parent or legal guardian.
  2. If we discover or reasonably believe that a minor has used a feature that processes personal information without guardian consent, we will take appropriate measures as required by law.

10. Updates and Notices

  1. These Terms may be published through the App, our official website, or the page from which you obtained them. We recommend that you visit the published location periodically and retain a copy of the applicable version.
  2. If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain effective.

11. Governing Law and Dispute Resolution

  1. The formation, validity, interpretation, performance, and dispute resolution of these Terms are governed by the laws of the People’s Republic of China, excluding its conflict-of-laws rules, to the extent permitted by applicable law.
  2. Any dispute arising out of or relating to these Terms should first be resolved through friendly consultation. If consultation fails, either party may bring an action before Zengcheng District People’s Court of Guangzhou City.

12. Contact Us

If you have questions about these Terms, the App, or after-sales support, contact us through: